Serve You Rx, a pharmacy profit supervisor (PBM), is collaborating with Amazon Pharmacy to supply residence supply providers for upkeep remedy to its members.
Serve You Rx members can have entry to on-line transactions; clear, upfront pricing; computerized refill choices; 24/7 entry to medical pharmacists; buyer care assist; and free same-day residence supply of prescriptions in some areas.
Lively prescriptions with Serve You Rx Dwelling Supply Pharmacy might be robotically transferred to Amazon Pharmacy with out interruption in care. On the identical time, specialty sufferers will transition to specialty pharmacy Waltz Well being’s AI-powered platform on the identical day.
“Our collaboration with Serve You Rx represents a significant step ahead in reworking the pharmacy expertise,” Tanvi Patel, vp and common supervisor of Amazon Pharmacy, informed MobiHealthNews.
“By combining Amazon’s customer-obsessed strategy with Serve You Rx’s deep experience in pharmacy advantages administration, we’re capable of provide members a handy remedy expertise. This relationship permits us to ship not simply prescriptions, however peace of thoughts, with 24/7 pharmacist entry, clear pricing and the dependable supply service prospects anticipate from Amazon.”
Justin Jasniewski, CEO of Serve You Rx, informed MobiHealthNews, “Our strategic partnerships with Amazon Pharmacy and Waltz Well being signify a daring step ahead in redefining the pharmacy profit expertise.
“By combining Amazon’s world-class, customer-focused residence supply capabilities with Waltz Well being’s cutting-edge, AI-powered specialty drug platform, we’re constructing a seamless, member-centric ecosystem that addresses the total spectrum of pharmacy wants, from routine upkeep drugs to advanced specialty therapies.”
THE LARGER TREND
In 2024, Amazon Pharmacy expanded its same-day medication-delivery choices to residents of New York Metropolis and the higher Los Angeles space, offering sufferers with fast entry to prescription medicines for diabetes, flu, hypertension and different widespread circumstances.
The corporate was capable of present same-day supply providers because of small amenities that maintain 1000’s of medicines close to the most important metropolitan areas.
That very same 12 months, Amazon Pharmacy and hybrid main care supplier One Medical launched a pilot program to develop Amazon’s hybrid main care choices by giving One Medical suppliers the power to request remedy consultations for sufferers with advanced remedy regimens.
The main focus of the pilot, which launched within the fourth quarter of 2023, is on aged sufferers who handle a number of persistent circumstances. Consultations embody the evaluate of remedy interplay or de-prescribing remedy.
In 2023, Amazon Pharmacy launched free drone supply for prescription drugs in 60 minutes or much less for eligible prospects in Faculty Station, Texas. Greater than 500 drugs for widespread circumstances have been made obtainable through drone supply, together with flu, bronchial asthma and pneumonia.
As soon as an order is positioned, a pharmacist masses the remedy right into a Prime Air drone, and it’s delivered to a buyer’s entrance door inside an hour.
That very same 12 months, Amazon Pharmacy partnered with a number of pharma corporations to supply a brand new characteristic that robotically applies manufacturer-sponsored coupons to a affected person’s remedy order when eligible.
Amazon’s on-line pharmacy works with GSK, Kaléo, Novo Nordisk and Dexcom to combine coupons for his or her brand-name medication, together with COPD or bronchial asthma inhaler Trelegy; AUVI-Q, an injection for life-threatening allergic reactions; weight reduction drug Wegovy; and sensors and transmitters for Dexcom’s G6 and G7 steady glucose screens.
