Thomas H. Davenport is the President’s Distinguished Professor of Data Expertise and Administration at Babson School, a fellow of the MIT Initiative on the Digital Economic system, and a senior adviser to Deloitte. He’s coauthor of All-in on AI: How Good Firms Win Massive With Synthetic Intelligence (Harvard Enterprise Evaluation Press, 2023) and Working With AI: Actual Tales of Human-Machine Collaboration (MIT Press, 2022). Ian Barkin is an entrepreneur, educator, and investor in citizen automator expertise and companies companies. He’s a coauthor of Clever Automation: Welcome to the World of Hyperautomation (World Scientific Publishing, 2020). Laurianne McLaughlin is senior editor, digital, for MIT Sloan Administration Evaluation. She moderated the session.